HELP CENTER
WHEN YOU FIRST BURN OUR CANDLES...
We recommend that upon the first burn for our candles they are burnt for a minimum for 2hours. This helps the wax to burn evenly.
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To ensure safety comes first, ensure candles are never left unattended and are burnt on a fire proof, even surface.
Please be aware that the metal tins can get hot so do not touch the candle whilst it is burning and leave to cool after. It is recommended to keep approx 10cm apart between other candles.
DO YOU CREATE CUSTOM GIFT SETS?
YES! I can create a unique personal gift collection upon request. This can consist of a choice of wax melt shapes, snap bars & candles. Please email me for any requests. I do require advance payment for these.
IS YOUR PACKAGING ECO FRIENDLY?
YES! Our snap bars and shaped wax melts are now wrapped in biodegradable and compostable packaging!
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Our candles come in metal tins which can be recycled & reused (they make great trinket boxes)
OR
REUSE & REFILL them: the tins once used can also be returned to me and refilled for a £2 discount! Making your next candle only £8 (usually £10)!
DID YOU KNOW...
I also use Soy Wax and Eco Wicks which are much more eco friendly and sustainable than Paraffin Waxes. It is also vegan!!
Any glitter used in candles & melts is biodegradable too & our dyes are non-toxic!
CAN YOU POST ITEMS TO ME?
YES! We are please to now be able to offer postage for our candles and wax melts! Postage is £4 for shipment anywhere within the UK. Free postage when you spend £25.00 or more!
To keep costs down, I also offer free local pick up or delivery in Dorchester DT1 & Milborne Port DT9.
Please note we do not currently offer international shipping outside of the UK due to high postage costs