STORE POLICIES

Because We Care

At Fire and Wax, we make every effort to give our customers a fair, rewarding and enjoyable shopping experience. We hope that our policies do just that. Read about them below, and be sure to contact us with any questions.

Store Policies: Store Policies

OUR SHIPPING POLICY

Everything You Need to Know

We offer free collection currently from two locations:

Dorchester:

Profile Hair & Beauty, 84 Mellstock Avenue, Dorchester, Dorset, DT1 2BH.

Milborne Port:

Bauntons Orchard, DT9 5BP

Free home delivery on orders of £10 or more to surrounding local areas, such as Sherborne, Dorchester or Yeovil!

Postage: we are thrilled to now offer postage for our candles & melts for a small postage fee of only £4.

Postage is free on orders of £25 or more!

Store Policies: Shipping Policy

RETURNS & REFUNDS

Due to the nature of our products we do not accept returns once used. However if you are unsatisfied with a product please let me know and I will do my best to resolve the issue or I will offer a replacement.

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Store Policies: Return Policy